Rustic Handmade Home Decor
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FAQs & Shipping Info


HOW LONG WILL ORDER PROCESSING TAKE?

Orders typically take up to 7-14 days to process before they ship – excluding weekends and holidays. During Holidays processing times may take up to 21 days. 

HOW LONG IS THE SHIPPING TIME ?

  • Transit Times to United States: 2-9 Business days 

There are circumstances that are out of control (natural disasters, holidays, weather, etc) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time; delivery issue is the responsibility of the shipping company.

WILL I RECEIVE A TRACKING NUMBER?

We are able to provide tracking for your products, our company insured fully on the packages and any missing items will be reshipped free of charge to you.

WHAT COURIER WILL BE USED FOR THE DELIVERY

The courier service actually depends on location. We use Fedex, USPS, and UPS.

However, we would still ensure that you receive your package and provide insurance on your package in case of missing and lost package.